DRAITS Travel Hawaii, LLC

Contact Draits Travel: Your Travel Support Hub

Contact Draits Travel for all your inquiries and support needs. Whether you have questions about our tours, need help with your booking, or require travel assistance, our team is here to provide expert guidance. You can reach us easily via phone, email, or by filling out our contact form below. At Draits Travel, we are committed to providing exceptional customer service and ensuring your travel experience is smooth and hassle-free.

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FAQ

Passport, visa & entry requirements
  • In order to enter Japan, U.S. and Canadian citizens need a valid passport with an expiration date extending at least six months beyond the date of return.
  • We recommend having at least two blank passport pages for entry stamps.
  • If you are not a U.S. or Canadian citizen, you must contact Japan’s consulate for your specific entry requirements.
  • You will walk for about 2.5 hours daily across mostly flat terrain, including paved roads and gravel paths, with few hills. You may need to climb stairs when visiting temples.
  • Travelers should be healthy enough to participate in all included walks without assistance. Adding optional excursions may increase the total amount of walking on your tour.
  • You should feel comfortable managing your own baggage at times, as well as getting in and out of trains and small boats.
  • If you have any mobility concerns or physical restrictions, please contact our Customer Experience Team.
  • A high-speed train transfer from Hakone to Kyoto is included in the price of your tour. (The tour extension also includes a high-speed train transfer from Osaka to Hiroshima.)
  • All other included transportation on this tour is by private motor coach.
  • Please note that our travelers are limited to one checked bag and one carry-on bag per person due to storage limitations on motor coaches and other transfers, which may include train connections or flights.
  • Contact your airline(s) for baggage size and weight restrictions for your flights, which may include on-tour flights in addition to your round-trip flights to and from tour. Please note that your included on-tour flights may have more restrictive baggage limits.
  • Some airlines may impose additional charges if you choose to check any baggage or exceed baggage size and weight restrictions. Be advised that you are responsible for any baggage fees incurred on all flights.
  • Make sure you label your baggage and keep valuables, medication, and documents in your carry-on bag.
  • You will need a small overnight bag (such as your carry-on bag) for your stay in Hakone. Your luggage will be transferred for you from Tokyo to Kyoto directly.
  • We recommend packing lightweight, loose-fitting clothing that can be easily layered to accommodate varying temperatures, as well as a light jacket or rainwear.
  • A sturdy pair of walking shoes or sneakers is recommended for sightseeing.
  • You may want to pack dressier attire if you plan to visit a high-end restaurant or attend a special performance.
  • It is preferable not to visit temples or other religious sites with bare legs and shoulders (and entrance may be denied on this basis).
  • At least 60 days prior to departure, check with your doctor or healthcare provider for the latest updates and entry requirements, or visit the Center for Disease Control and Prevention website at cdc.gov.
  • If you have medication that you take daily, be sure you have enough for each day of the tour as well as any possible delays encountered.
  • Most Japanese meals are based around rice or noodles with fish, meat, and vegetables flavored with soy sauce and miso. You may recognize popular dishes like sushi, tempura, and hot pot.
  • Japan operates on 100 volts and uses a Type A plug, the same as in the U.S.
  • The strength of the air conditioning in Asian hotels is often not as strong or as cool as what one might be used to in the U.S. or Canada. When air conditioning is available, it is usually regulated seasonally and controlled centrally by the hotel.
  • Your hotels may provide hairdryers, irons, and other small appliances. However, these amenities cannot be guaranteed.
  • Wi-Fi is available in most hotels, though some charges may apply.
  • There is no Wi-Fi on any of the motor coaches.
  • Please contact your mobile service provider for information on roaming charges.
  • Japan is 13 hours ahead of Eastern Time (ET).
  • When it’s noon in New York, it’s 1am on the following day in Japan.
  • You will use the Japanese yen in Japan.
  • Better rates of exchange are usually available overseas, although it’s worth ordering some currency from your local bank to use when you first arrive.
  • We strongly advise that you take debit/bank cards and credit cards, which can be used to withdraw cash at local banks as needed.
  • You can use most debit/credit cards at ATMs on the international networks Cirrus and Plus, but make sure to check with your home bank about withdrawal fees.
  • Inform your bank and credit card company of your travel plans so that they won’t confuse your international purchases for fraudulent charges.
  • International banks and businesses primarily accept debit and credit cards that work with the EMV chip system. If you do not already have at least one debit or credit card with a chip in it, we strongly recommend requesting one from your bank prior to your tour.
  • At the conclusion of your tour, it’s customary to offer your Tour Director and driver a gratuity in local currency. Please keep current exchange rates in mind.
  • We recommend tipping the equivalent of $7USD to $10USD per person per day for your Tour Director and the equivalent of $3USD per person per day for your driver.
  • If applicable, we also recommend the equivalent of $2USD per local guide.
  • Tips can only be paid in cash.
  • Most optional excursions will be available for purchase while you are on tour.
  • Your Tour Director will only accept cash (in USD only), Visa, or MasterCard as payment for excursions.
  • Please be advised that if you pay for an excursion by credit card while on tour, it may take up to three months for your card to be charged.
  • Some optional excursions may only be purchased in advance. See page four of your tour itinerary for more information. International travel is, by its very nature, unpredictable. We must therefore reserve the right to change this itinerary, without advance notice, to meet with local conditions at the time of travel. We appreciate your understanding. Please refer to our website for Terms & Conditions, dates, and prices.

About us

SPECIALIZING IN DRONES. ROBOTS, AI
TECH & STEM-BASE TRAVEL SERVICES

Robotic Tours, Drone Enthusiasts, Business Travel, DOE Excursions, Competitions, Family Adventures, Customized Trip.

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(808) 292-2397

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